1. Introduction
Seaside Squeegee Boys ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide Directly:
- Name
- Email address
- Phone number
- Home or service address
- Service inquiries and messages submitted through our contact forms
Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring URLs
- Device type and operating system
Information from Third Parties:
We may receive information about you from third-party platforms such as Google and Facebook when you interact with our ads or forms on those platforms.
3. How We Use Your Information
- To respond to your quote requests, inquiries, and service questions
- To schedule and confirm appointments
- To send you follow-up communications related to your service request
- To send promotional messages, offers, and updates only if you have opted in
- To improve our website and customer experience
- To comply with legal obligations
- To prevent fraud and protect the security of our business and customers
4. SMS / Text Message Communications
A2P 10DLC Compliance Notice
By providing your phone number and submitting a form on our website, you agree to receive text messages from Seaside Squeegee Boys. These messages may include:
- Appointment confirmations and reminders
- Follow-ups on your service inquiry or quote request
- Promotional offers and seasonal specials (only if separately opted in)
Consent: You are not required to consent to receive marketing text messages as a condition of purchasing any service. Consent to receive transactional messages (such as appointment confirmations) may be required to complete a booking.
Message Frequency: Message frequency varies based on your interactions with us. You may receive up to 8 messages per month depending on your service activity and opt-in preferences.
Message and Data Rates: Standard message and data rates may apply depending on your carrier and plan.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further texts will be sent unless you re-subscribe.
Help: Reply HELP to any text message to receive assistance, or contact us directly at (207)-387-8325 or bram@seasidesqueegeeboys.com.
Carriers: Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, Sprint, and other major U.S. carriers. Carrier availability may vary. Carriers are not liable for delayed or undelivered messages.
5. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We share data with trusted third-party vendors who help us operate our business, including scheduling tools, email platforms, and payment processors. These vendors are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.
- Protection of Rights: We may disclose information to protect the rights, property, or safety of Seaside Squeegee Boys, our customers, or others.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.
We may use cookies to:
- Remember your preferences
- Analyze site traffic and usage patterns
- Support advertising and remarketing campaigns (e.g., Google Ads, Facebook Pixel)
You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it securely.
9. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
11. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the information in Section 13 below.
12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Seaside Squeegee Boys123 Lowell Street
South Portland, Maine 04106
📞 (207)-387-8325
📧 bram@seasidesqueegeeboys.com
🌐 seasidesqueegeeboys.com
14. Consent
By using our website and submitting your information through any form on our site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein.
